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Customer service

For fast technical support, repairs, and returns.

The name EROWA stands not only for first-rate products, but also for dependable customer service in all aspects.
Our mission: Increasing productivity and customer satisfaction.
We guarantee competent support, even after you have purchased your product.

Our qualified support staff are available by email, phone and remote diagnostics.
Please use the contact form below to get in touch.

Remote diagnostics over TeamViewer
Repair returns form

Support hotline

Our phone lines are open during the following times:

Mon – Thu
8:00 – 12:00 AM
1:00 – 5:00 PM

Fri
8:00 – 12:00 AM
1:00 – 4:00 PM

Phone: +41 41 935 14 00

Request customer service

Please complete the form below. We use this information to assign the correct specialist to your case.

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Contact

EROWA AG
Knutwilerstrasse 3
6233 Büron
Switzerland

T +41 41 935 11 11
info@erowa.com

Opening hours

Phone is answered from: 
Mon – Thu
08.00 – 12.00
13.00 – 17.00

Fri
08.00 – 12.00
13.00 – 16.00

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© 2025 | EROWA LTD

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